Service contracts Give yourself and your instrument special
attention. Service contracts reduce your instrument
costs, promote instrument longevity and ensure the
best possible performance. Typical contracts may
include the following-
Extension of
warranty including parts and labour for remedial
services.
Priority service
and repairs.
Software upgrade
free of charge.
Loan units made
available free of charge (pending availability).
Annual service
including test-protocol, Service Declaration.
Flexible invoice
periods to suit your business requirements.
Fixed cost per
annum, allowing easy budgeting of service costs.
The
contract does not cover accessories such as cables,
batteries and storage media. Damage caused by
accidents is excluded.
Customer support Nation
wide active assistance With C.R. Kennedy & Co., comprehensive customer
support is only a quick phone call away. Your
enquiries are dealt with quickly, competently and in
a friendly manner. C.R.Kennedy's highly trained and
experienced survey systems specialists ensure
pleasant cooperation.
No
other Distributor of surveying equipment in
Australia has such a dense network of supporting and
servicing facilities as C.R.Kennedy.
Technical services The service centres are well resourced to
provide fast turnaround time and reliable repairs.
Technicians are
trained regularly by expert factory trainers and
instructors
Computer aided
diagnostics source problems fast
Service manuals
are updated frequently
Worldwide
electronic communication systems support a
worldwide network of specialists
The
services and benefits...
Instrument
testing
Overhaul in the
event of damage
Cleaning,
lubrication and preventative maintenance
including factory recommended firmware updates
Software and
hardware upgrades
On-site
installation and service for systems
Special support
in the event of extended periods of repair
